Fixed - price property maintenance & repairs - Reliable service across South London
This case study covers a real top-floor rental-flat project completed by FixMate Streatham in Croydon CR0. The private landlord lived in another city, so access was arranged directly with the tenants and the landlord received regular photographs, findings and progress updates throughout approximately 10–15 visits.
Location: Croydon CR0
Property: Top-floor rental flat
Client: Private landlord
Work: Mould treatment, repairs, ventilation, insulation and property maintenance
Completed: March 2026
Guarantee: 6 months on mould treatment
5★ Feedback from both landlord and tenant · coordinated access · photo updates · one point of contact
The bathroom had substantial mould growth across the walls and ceiling. Rather than simply painting over it, FixMate investigated the conditions behind the problem.
The extractor fan was completely dead and had no effective ducting to outside. The bathroom sat directly beneath an uninsulated loft area and was not consistently heated. Condensation and high humidity were contributing, while broken roof tiles also created a potential water-ingress risk. FixMate identified the damaged tiles and advised the landlord to arrange a roofer as soon as possible; FixMate did not carry out roofing work.
Part of the ceiling was moisture damaged and bulging. The affected plasterboard was cut out and removed, moisture-resistant green bathroom plasterboard was installed, and the repaired area was filled and prepared. Loft insulation was also fitted above the previously uninsulated bathroom ceiling.
The failed extractor was replaced with a Vent-Axia Silent fan with humidistat control. Insulated 4-inch ducting was installed to terminate outside the property, and a dehumidifier was supplied to support drying. These improvements help control moisture, but no single measure can guarantee that mould will never return.
Affected bathroom surfaces received a fungicidal wash, with multiple treatment coats where required. Damaged areas were prepared and stabilised using Zinsser GARDZ and Zinsser B-I-N where appropriate, followed by two coats of Zinsser Perma-White anti-mould paint. The silicone around the bath was also replaced.
Six-month guarantee: The bathroom and the treated bedroom/sitting-room areas received a 6-month mould-treatment guarantee. The guarantee does not cover recurrence caused by future leaks, excessive humidity, inadequate heating, building defects or ventilation problems outside FixMate’s scope.
Mould was also present in two bedrooms and the sitting room. The likely contributing conditions were a combination of poor ventilation, high humidity, insufficient heating, condensation and cold external walls. Roof leakage was not assumed to be the cause of mould in these rooms.
In one bedroom, wallpaper had been applied over a mould-affected wall. Removing it exposed significant surface damage. Wallpaper was removed where required; complete affected walls and ceilings were treated with fungicidal products, stabilised and stain-blocked with Zinsser GARDZ and B-I-N where needed, prepared and redecorated with Zinsser Perma-White anti-mould paint.
The kitchen work was a separate maintenance issue and was not the cause of the mould. During the same project, FixMate removed damaged kitchen components, replaced a rotten section of worktop and a damaged kitchen unit, reinstated the sink area, resealed around the worktops and disposed of the resulting rubbish.
Handling these separate repairs alongside the mould project gave the landlord one point of contact for several outstanding maintenance issues.
Mould can result from condensation, failed ventilation, leaks, penetrating damp, cold bridging, inadequate heating, insufficient insulation or other building defects. FixMate investigates the visible conditions and likely causes before deciding on a practical treatment and repair plan. This service is not presented as a structural survey or professional damp survey.
Mould Treatment · Landlord Maintenance · Painting & Decorating · Handyman Services
FixMate Streatham provides mould treatment, repairs and landlord property maintenance across Croydon, Streatham and surrounding South London areas. Access can be arranged directly with tenants, with progress photos and updates provided throughout the work.
Because the landlord lived in another city, FixMate arranged access directly with the tenants and attended approximately 10–15 times. Problems were photographed and explained, suitable solutions were recommended, changes to scope were managed, and progress and completion photographs were supplied. The landlord remained informed while several repairs were managed through one point of contact.
Bathroom ceiling repaired
Loft insulation improved
Effective extraction to outside installed
Mould-affected surfaces treated and rooms redecorated
Separate kitchen repairs completed
Landlord and tenant both left 5-star Google reviews
No further mould problems from the treated areas have been reported to FixMate since completion.
“Really pleased with Fixmate Streatham. Detailed, timely, flexible and very good at communicating with customers informing them of changes or suggesting improvements.”
Kehinde O, landlord · Verified 5-star Google review
“Brilliant service and friendly person... did a fantastic job at the bathroom repairs, our bathroom looks upgraded and so much nicer. Mould and damp free and ceiling repair is brilliant. Highly recommended with first class service.”
Habba D, tenant · 5-star Google review